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CNT Call Manager - Cloud PBX

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CNT Call Manager - Cloud PBXCallbackContact / Callback AppointmentOpen mobile menuCommunication ExcellenceCloud CommunicationsCNT Call ManagerThe only true Cloud PBX with all UCC services

Explore CNT Call ManagerCloseCloud CommunicationsCNT Call ManagerCloud PBX9CloseCloud PBXClassic PBX FunctionsOperator ConsoleAutomated Call DistributionInteractive Voice ResponseVoice MailFaxHot DeskingDECT InfrastructureVideo Conferencing Room SystemsUCC3CloseUCCConferenceChatPresenceCM AppSIP Phones5CloseSIP PhonesCNT D865CNT D862CNT D812CNT D8CCNT Desk Series ComparisonIntegrations4CloseIntegrationsIntegration of External SystemsAddress BooksMicrosoft TeamsOpenIDSpecific Applications8CloseSpecific ApplicationsAI-Powered HotlinesContact Center and StatisticsAudio Studio ProductionsCall RecordingImmediate CallbackMulti-Factor AuthenticationAdministration and ManagementAlarm ServerCNT SIP ConnectPricing ModelThe Foundation3CloseThe FoundationSafetyScalabilityFlexibilitySolutionsTailored SolutionsA reliable foundation for customers, system houses, integrators, and carriers

Overview of SolutionsCloseSolutionsTailored SolutionsNetwork ServicesCM ResaleCarrier TrunkingCompanyCNT AGA pioneer of Germany’s internet industry and early leader in VoIP communication

Profile and HistoryCloseCompanyCNT AGManagementService CenterProject ManagementAcademyStrategic PartnersCareerLocationsReferencesNewsroomDEENCallbackContact / Callback AppointmentCloseCloseCloud CommunicationsCNT Call ManagerCloud PBX9CloseCloud PBXClassic PBX FunctionsOperator ConsoleAutomated Call DistributionInteractive Voice ResponseVoice MailFaxHot DeskingDECT InfrastructureVideo Conferencing Room SystemsUCC3CloseUCCConferenceChatPresenceCM AppSIP Phones5CloseSIP PhonesCNT D865CNT D862CNT D812CNT D8CCNT Desk Series ComparisonIntegrations4CloseIntegrationsIntegration of External SystemsAddress BooksMicrosoft TeamsOpenIDSpecific Applications8CloseSpecific ApplicationsAI-Powered HotlinesContact Center and StatisticsAudio Studio ProductionsCall RecordingImmediate CallbackMulti-Factor AuthenticationAdministration and ManagementAlarm ServerCNT SIP ConnectPricing ModelThe Foundation3CloseThe FoundationSafetyScalabilityFlexibilityContactImprintData ProtectionCookiesComplianceT&CsDEENHome / Cloud Communications / Cloud PBXCloud PBX

Make full use of the flexibility of this communication solution.

Don't give up anything

CNT Call Manager combines the comprehensive features of a traditional telephone system with modern UCC services. Benefit from a unique solution that seamlessly integrates advanced telephony, conferencing, chat, and presence without compromise.

Evolution of the telephone systemEvolution of the telephone systemThe Entire World of a Professional Telephony SystemClassic PBX FunctionsCNT Call Manager includes all the proven features of traditional telephone systems that ensure smooth business communication. Familiar performance characteristics are fully retained during migration.

Read moreOperator ConsoleThe CNT Call Manager operator console optimizes call handling in telephone switchboards, ensuring quick transfers and high service quality.

Read moreAutomated Call Distribution (ACD)The automated call distribution efficiently routes calls, ensuring a smooth call flow and better customer experiences.

Read moreInteractive Voice Response (IVR)Intelligent voice menus in CNT Call Manager enable seamless and efficient call control through keypad or voice input.

Read moreVoice MailCNT Call Manager offers a flexible voicemail solution with IVR integration, escalation notifications, and AI transcription – ensuring reliable accessibility and efficient communication.

Read moreFaxCNT Call Manager supports the integration of analog and virtual fax machines as well as fax servers, enabling flexible communication solutions that seamlessly fit into existing workflows.

Read moreHot DeskingHot Desking in CNT Call Manager enables flexible work by providing seamless access to individual profiles and features on any SIP phone – for efficient space utilization.

Read moreDECT InfrastructureCNT offers a scalable DECT infrastructure with multi-cell technology that ensures stable radio networks for locations of any size and seamless coverage.

Read moreVideo Conference Room SystemsEnhance CNT Call Manager with video conferencing solutions for every room type – from small meeting rooms to large conference halls. High-definition cameras, top-notch sound, and intuitive controls ensure professional meetings.

Read moreEvolution of the Telephone SystemClassic PBX1994 – 2022The classic telephone system used an ISDN connection (analog before 1994). The end devices were proprietary and connected via conventional telephone wiring. ISDN was discontinued in 2022.High stability and low maintenance requirementsNo longer available, vendor lock-in, location dependency, no modern functionalityHybrid PBX2000 to presentThe hybrid telephone system is the traditional manufacturers' response to the growing demand for VoIP and is usually installed locally. Many systems were initially connected via ISDN, while connecting to SIP trunks is often difficult due to limited compatibility. The end devices use data lines but are based on proprietary protocols, which limits device selection to the manufacturer's offerings.Vendor lock-in, location dependency, and high maintenance requirementsCombines the disadvantages of the "old world" with the challenges of VoIP, such as high security and infrastructure requirementsIP PBX2002 to presentThe IP PBX, such as Asterisk, provides a solid foundation for modern IP telephony through standard compliance. However, its design, which is based on local installation per site, along with high maintenance needs and security requirements, poses significant challenges.Standard complianceLocation dependency, high maintenance requirements, and high security requirementsCloud PBX2008 to presentThe Cloud PBX (Private Branch Exchange), operated on the IP Centrex principle, was developed from the ground up for operation in distributed data centers. It provides all the prerequisites for standard-compliant, flexible, and location-independent IP telephony. Operation, scaling, and security are the responsibility of a specialized telecommunications provider, who manages and delivers the central services.Standard complianceLocation independenceSecurity, scalability, and flexibilityOperational responsibility with the providerCloud PBX and UCC2018 to presentIn the fifth evolutionary stage of the telephone system, a Cloud PBX seamlessly integrates UCC services into a comprehensive communication solution. Companies receive a flexible, location-independent platform that combines telephony, video conferencing, chats, and presence status in a central environment. This integration optimizes collaboration, enhances availability, and enables smooth communication – perfectly tailored to the demands of modern and agile work environments.All the advantages of a Cloud PBXComprehensive communication solutionWorkplace of the futureHosted PBXHybrid and IP PBXs are also offered in the mixed form of a Hosted PBX. Dedicated systems are operated in the data center that were originally designed for local operation. Even operation on virtualized infrastructure does not make this variant a Cloud PBX, which is operated in parallel and location-independently across distributed data centers.

The Foundation

The Foundation

UCC

UCC

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76131 Karlsruhe
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