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CNT Call Manager - Specific Applications

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CNT Call Manager - Specific ApplicationsCallbackContact / Callback AppointmentOpen mobile menuCommunication ExcellenceCloud CommunicationsCNT Call ManagerThe only true Cloud PBX with all UCC services

Explore CNT Call ManagerCloseCloud CommunicationsCNT Call ManagerCloud PBX9CloseCloud PBXClassic PBX FunctionsOperator ConsoleAutomated Call DistributionInteractive Voice ResponseVoice MailFaxHot DeskingDECT InfrastructureVideo Conferencing Room SystemsUCC3CloseUCCConferenceChatPresenceCM AppSIP Phones5CloseSIP PhonesCNT D865CNT D862CNT D812CNT D8CCNT Desk Series ComparisonIntegrations4CloseIntegrationsIntegration of External SystemsAddress BooksMicrosoft TeamsOpenIDSpecific Applications8CloseSpecific ApplicationsAI-Powered HotlinesContact Center and StatisticsAudio Studio ProductionsCall RecordingImmediate CallbackMulti-Factor AuthenticationAdministration and ManagementAlarm ServerCNT SIP ConnectPricing ModelThe Foundation3CloseThe FoundationSafetyScalabilityFlexibilitySolutionsTailored SolutionsA reliable foundation for customers, system houses, integrators, and carriers

Overview of SolutionsCloseSolutionsTailored SolutionsNetwork ServicesCM ResaleCarrier TrunkingCompanyCNT AGA pioneer of Germany’s internet industry and early leader in VoIP communication

Profile and HistoryCloseCompanyCNT AGManagementService CenterProject ManagementAcademyStrategic PartnersCareerLocationsReferencesNewsroomDEENCallbackContact / Callback AppointmentCloseCloseCloud CommunicationsCNT Call ManagerCloud PBX9CloseCloud PBXClassic PBX FunctionsOperator ConsoleAutomated Call DistributionInteractive Voice ResponseVoice MailFaxHot DeskingDECT InfrastructureVideo Conferencing Room SystemsUCC3CloseUCCConferenceChatPresenceCM AppSIP Phones5CloseSIP PhonesCNT D865CNT D862CNT D812CNT D8CCNT Desk Series ComparisonIntegrations4CloseIntegrationsIntegration of External SystemsAddress BooksMicrosoft TeamsOpenIDSpecific Applications8CloseSpecific ApplicationsAI-Powered HotlinesContact Center and StatisticsAudio Studio ProductionsCall RecordingImmediate CallbackMulti-Factor AuthenticationAdministration and ManagementAlarm ServerCNT SIP ConnectPricing ModelThe Foundation3CloseThe FoundationSafetyScalabilityFlexibilityContactImprintData ProtectionCookiesComplianceT&CsDEENHome / Cloud Communications / Specific ApplicationsSpecific ApplicationsAI-Powered Hotlines

An AI-powered hotline in CNT Call Manager simplifies call handling through precise speech recognition. Callers navigate menus by voice and quickly reach their desired option – for more efficient communication and a better user experience.

AI-Powered HotlinesContact Center and Statistics

CNT Call Manager provides all the tools for a powerful contact center. From intelligent call distribution to convenient handling and detailed statistics with live monitoring – everything for smooth operations and optimal results.

Contact Center and StatisticsAudio Studio Productions

CNT delivers high-quality announcements for hold music and IVR menus – clear, brand-compliant, and perfectly tailored to modern corporate communication.

Audio Studio ProductionsCall Recording

With CNT Call Manager, you get a reliable solution for the secure storage of conversations. It supports quality assurance, documentation, and training – flexibly customizable to your needs.

Call RecordingImmediate Callback

CNT Call Manager enables a direct integration into your website with the immediate callback feature. It is only displayed when an agent is available, and the callback occurs without delay. This feature strengthens customer loyalty through quick, personalized responses.

Immediate CallbackMulti-Factor Authentication

With the integrated Multi-Factor Authentication (MFA), CNT Call Manager ensures additional security by requiring a second proof of identity in addition to the password.

Multi-Factor AuthenticationAdministration and Management

With CNT Call Manager, administrators have a central management solution that combines flexibility and automation – ideal for efficient project management and maximum performance.

Administration and ManagementAlarm Server

The alarm server connection of CNT Call Manager ensures safety and quick responses for security-critical industries such as manufacturing, healthcare, or public safety.

Alarm ServerIntegrations

Integrations

CNT SIP Connect

CNT SIP Connect

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CNT Call ManagerSecurityData SecurityData ProtectionOperational SafetySecurityScalabilityProcessesAutomationInfrastructureScalabilityFlexibilityOne Solution for AllFlexible IntegrationsLocation IndependenceFlexibilityCNT AGLudwig-Erhard-Allee 20
76131 Karlsruhe
Germany

+49 721 669-0
info@cnt.com

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